Linking Universal Tickets to the Universal Orlando App

How to Download Universal Orlando Digital Tickets

You can download your digital tickets two (2) days before your visit to Universal Orlando Resort (if ticket start date is 16^th, you can download 14^th).

You will have three options to download your ticket:

Option 1.          Checkout as a guest.

Enter your "Universal Orlando External ID/Confirmation #" (Highlighted in the Black Rectangle) and enter the surname on the booking. You will be prompted to provide an email and the tickets will be sent to that email address. (Please make sure you enter email address correctly and to check your spam/junk folders).

Option 2.          Create an account.

You will create an Universal Orlando account, enter your "Universal Orlando External ID/Confirmation #" (Highlighted in the Black Rectangle) and enter the surname on the booking and the tickets will be added to your account, you will then need to assign a name to each ticket.

Option 3.          Add to an existing account.

You will login to your existing Universal Orlando account, enter your "Universal Orlando External ID/Confirmation #" (Highlighted in the Black Rectangle) and enter the surname on the booking and the tickets will be added to your account, you will then assign a name to each ticket.

Please click here to begin: Download Tickets Here (Please use webpage and not App)

Once you have received your Digital Tickets, you can then use these for accessing the parks.

If you would like to add the digital tickets to the app, go to the Universal App and login with the same details as your Universal Orlando Account and the Digital Tickets you have received you will be able to add to your Universal Wallet. Go to "Profile" in the App in the bottom right, Then click "Wallet" then click "Scan". You can then either scan your digital tickets or enter the ticket number manually. You will then be able to assign names.

For your Friends and Family to also have the tickets, you can either share your login for the Universal App or screenshot the E-Ticket from the app and share the photo.

Once you have linked the tickets you can then proceed to Photo Validation for you and your family. This is an easier way to enter the parks and enter Express Pass queues without Tickets, as your face will be scanned for entry instead of your tickets.

Please find the instructions for this here.

However, if you haven’t redeemed your tickets prior to arriving at a Universal Orlando theme park, just find the QR code at one of the ticket pickup locations near the park entrances and use it to access the website listed above on your mobile device. Remember there are always plenty of Universal cast members on hand to help you at the parks.